contact
Last updated: April 18, 2026
This Contact page provides information on how to reach the Veritas Illuminatos
support team and the operator of the Application.
The Application is operated by:
Novordex LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
We are committed to providing reliable support and responding to user inquiries in a
timely and professional manner.
1. General Support
If you need assistance with the Application, your account, subscriptions, or technical
issues, you may contact our support team.
Support is available for:
• account access issues
• login problems
• subscription management
• billing questions
• technical errors
• bug reports
• feature questions
• general assistance
2. Reporting Violations or Safety Concerns
If you believe that a user has violated the rules or engaged in harmful behavior,
please report the issue immediately.
You may report:
• harassment
• threats
• illegal activity
• impersonation
• abuse
• suspicious behavior
• safety concerns
Reports are reviewed by moderators or administrators.
We may take appropriate action, including:
• content removal
• account suspension
• permanent account termination
We may cooperate with law enforcement authorities where required by law.
3. Refund and Billing Questions
For billing or refund-related questions:
All payments are processed through:
Apple App Store
Google Play Store
Refund requests must be submitted directly through the platform provider.
We do not issue refunds directly.
4. Response Time
We aim to respond to inquiries within a reasonable timeframe.
Typical response time:
24 to 72 hours
Response times may vary depending on:
• volume of requests
• complexity of the issue
• system maintenance
• holidays or weekends
5. Business Information
Company Name:
Novordex LLC
Registered Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States
6. Contact Methods
You may contact us using the following methods:
General / Legal Contact: contact@novordex.com
Support: support@veritasilluminatos.com
Website: https://www.veritasilluminatos.com
7. Important Notice
We may communicate with users regarding:
• account status
• security issues
• policy updates
• system maintenance
• service changes
By using the Application, you agree to receive necessary service-related
communications.